Kivercare Customer Support
Kivercare covers all aspects of direct support provided to customers by Kiverco and offers the following services:
- Technical advice and training.
- On site engineering support.
- Kivercare on site routine maintenance and repair programmes.
- Kivercare warranty.
- Genuine parts from Kiverco.
Kivercare is designed to give you access to the very best in after sales care including:
- Kiverco trained engineers who know the Kiverco equipment inside out.
- A prompt and effective response team.
- Instant training and technical support
- Original equipment replacement parts and rapid delivery to your site.
- Kiverco factory backed warranty managed and supported by our skilled engineers.
- A UK based Customer Support Manager to assist you with any local issues.
- Regular inspections and written reports on plant condition, with advice on any upcoming issues to enable planned repair to reduce downtime.
- Access to a network of approved third party specialists if required.
Kivercare is designed to give you:
- Peace of mind and total control of all aspects of care for your plant.
- Protection of your Kiverco plant throughout the life of your investment.